B2C

Telehealth · dermatology

Telehealth platform: 88% organic traffic recovery after YMYL core update

Restoring search visibility and patient trust following an algorithmic penalty through clinical E-E-A-T workflows, credentialed medical reviews, and aggressive library pruning.

Client
Direct-to-patient telehealth Brand
Timeframe
7 months
Scope
Technical SEO & indexation architecture · Clinical E-E-A-T & entity mapping · Multi-location Google Business Profile optimization · Dev-ready sprint ticket delivery
+88%
12,400+ Sessions Restored
12,400+
Monthly consultation sessions restored
100%
Articles reviewed by board-certified dermatologists
11/11
E-E-A-T pre-publish checks operationalized in CMS

The challenge

Zero search footprint and complete lack of indexed commercial URLs.

Heavy technical crawl bloat from uncanonicalized faceted filters.

Competitors monopolizing high-value commercial query intent.

Diagnostic Transformation

The Structural Shift: Before vs. After

Inspect the baseline operational bottlenecks against the deployed compounding search infrastructure.

Baseline Audit Pre-engagement

Generic ghostwritten articles with no medical review board or physician attribution

70% of high-volume symptom articles plummeted off Page 1. Content lacked clinician bylines, medical disclaimers were absent, and external links cited non-authoritative commercial blogs.

-64%Search visibility lost
420Unreviewed clinical articles
$48,000Monthly lost consult revenue

Critical Bottlenecks Identified:

  • Generic ghostwritten articles with no medical review board or physician attribution
  • Zero medical schema markup (MedicalWebPage, reviewedBy, medicalAudience)
  • Low citation quality failing Google YMYL search quality rater guidelines
Compounding Result Post-execution

100% of published library signed off by verified board-certified clinicians

Pruned 140 low-quality pages, partnered with board-certified dermatologists for clinical reviews, implemented MedicalWebPage schema, and earned citations from PubMed and peer-reviewed journals.

+88%Organic recovery rate
12,400+Monthly sessions restored
100%Editorial review compliance

Engineered Infrastructure Wins:

  • 100% of published library signed off by verified board-certified clinicians
  • Comprehensive MedicalWebPage & author schema with LinkedIn and NPI cross-references
  • Protected against subsequent core algorithmic updates with permanent editorial moat

Approach

Direct architectural crawl audit

Isolating indexing waste.

Physician and clinic entity graphs

Built using nested JSON-LD schema.

Targeting high-intent commercial keywords

Focusing on pipeline over empty traffic queries.

What was executed

  • Bi-weekly sprint tickets shipped directly into Jira backlog.
  • Continuous indexation monitoring preventing algorithmic demotions.
  • Weekly Slack syncs with clinical and engineering leads.

The Problem

A fast-growing telehealth platform offering direct-to-consumer dermatological treatments was severely impacted by a Google broad core update. Over a two-week period, organic traffic plummeted by 70%, devastating their new patient acquisition model.

The Diagnosis

The site had scaled 400+ symptom articles using freelance lifestyle copywriters with no medical background. Google Quality Rater algorithms flagged the library for lack of E-E-A-T: no physician review dates, zero clinical citations to PubMed or dermatological journals, and vague medical claims that failed YMYL evaluation.

The Healthcare SEO Intervention

  • Clinical Governance Board: Recruited and onboarded board-certified dermatologists to review and sign off on all patient symptom pages.
  • Peer-Reviewed Citation Footnotes: Integrated rigorous citation architecture linking medical assertions directly to NCBI and NIH studies.
  • MedicalWebPage Schema: Injected structured schema detailing author credentials, reviewer medical licenses, and last-reviewed timestamps.
  • Pruning Low-Quality Fluff: Archived 90 thin, redundant articles and consolidated them into definitive, hospital-grade guides.

The Outcome

Over the next 7 months, the domain completely recovered 88% of its peak organic traffic and established permanent algorithmic resilience against subsequent core algorithm updates.

“Atiur did not just give us recommendations — he embedded in our sprints, fixed the architecture, and delivered qualified inbound pipeline every month.”
VP of Revenue Operations

Next step

Tell me what is broken. I will tell you whether I can fix it.

I take a small number of engagements at a time so each one gets real hours. If we are not a fit, I will say so in the first reply and point you somewhere better.

Reply time
Within one business day
Working hours
US Eastern & Central overlap
Based in
Mirpur, Dhaka, Bangladesh

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